Privacy Policy
This policy explains what information SupremeAxis Company LLC ("SupremeAxis", "we", "us") collects when you contact us through this website or on WhatsApp, how we use it, and the choices you have. We keep it plain and short on purpose.
Who we are
SupremeAxis Company LLC is an exhibitions, events and production company registered in the Sultanate of Oman, based at Al Hail Green, Seeb, Muscat. You can reach us at info@supremeaxis.com or on WhatsApp at +968 9299 1947.
What we collect
We only collect what you choose to give us when you get in touch:
- Contact details — your name, phone number and email address, when you fill in our website enquiry form or message us.
- Your message — the project details, questions or files you send us so we can prepare a quote.
- WhatsApp messages — when you message us on WhatsApp, we receive your WhatsApp phone number, your display name and the content of your messages, so we can reply and help you.
- Basic website usage — standard technical information such as your browser type and pages viewed, used only to keep the site working and improve it.
We do not ask for or store payment card numbers, national ID numbers, or other sensitive personal data through this website.
How we use it
- To reply to your enquiry and answer your questions.
- To prepare and send you a quotation or proposal.
- To deliver a project you have engaged us for, and to stay in touch about it.
- To improve our website and services.
We use your information only for the reason you contacted us. We do not sell, rent or trade your personal information to anyone.
WhatsApp & messaging
We use the WhatsApp Business Platform to receive and reply to messages. When you message us on WhatsApp, your message is delivered through Meta's WhatsApp service and is subject to WhatsApp's own Privacy Policy as well as this one. We may use an assisted (automated) reply to answer common questions quickly; a member of our team supervises these conversations and takes over for anything important. You can ask to speak to a person at any time.
Who we share it with
We share your information only where necessary to serve you, for example:
- Our website enquiry form is processed by FormSubmit (formsubmit.co), a third-party service that forwards your message to our email inbox.
- Trusted service providers who help us operate (such as our messaging, email and hosting providers), who may only use it to provide that service to us.
- Where we are required to by law or a lawful authority in Oman.
How long we keep it
We keep enquiry and project information only for as long as needed to serve you and to meet our normal business and legal record-keeping obligations, after which it is deleted or anonymised.
How we protect it
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Your choices
- You can ask us what information we hold about you, ask us to correct it, or ask us to delete it.
- You can ask us to stop messaging you at any time — just reply "stop" on WhatsApp or email us.
To make any of these requests, email info@supremeaxis.com.
Cookies
This website uses only the minimal cookies and local storage needed for the site to work and to remember your language choice. We do not use them to track you across other websites.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it last changed.
Contact us
SupremeAxis Company LLC
Al Hail Green, Seeb, Muscat, Sultanate of Oman
Email: info@supremeaxis.com
WhatsApp: +968 9299 1947